Charleston Custom Shutters: A Digital Transformation Story

- May 21, 2025
Charleston Custom Shutters: A Digital Transformation Story
Charleston Custom Shutters, a premium shutter and window treatment company in Charleston, SC, came to Best Fit Digital with a problem: despite exceptional craftsmanship, they were virtually invisible online. We built them a stunning new website and implemented a comprehensive SEO strategy that transformed their business.
The Results:
- SEO Score: 0% → 100%
- Technical Issues Fixed: 826
- #1 Rankings: Achieved across major search platforms for 4 core services
- Monthly Local Visibility: 266 Google Business Profile impressions
- Lead Generation: Consistent website visits and direct calls from organic search
Boosting Charleston Custom Shutters' Online Presence with Best Fit
Charleston Custom Shutters had a serious problem: their website was broken from a technical standpoint, making it impossible for customers to find them online.
What Was Wrong:
- SEO Health Score: 0% – Their website was essentially invisible to search engines
- 826 Technical Problems – Broken links, missing information, and structural issues preventing Google from reading their site
- Only 1 Working Page – Out of 11 pages, only one was optimized properly
- No Search Presence – Not showing up when customers searched for shutters or window treatments in Charleston
- Zero AI Visibility – Completely missing from emerging search platforms like ChatGPT and Google AI
The bottom line: Even though they offered exceptional products and service, potential customers couldn’t find them online. They were losing business to competitors who simply had better websites and SEO.
What We Built
A Beautiful, High-Performance Website
We designed a stunning new website that showcases Charleston Custom Shutters’ craftsmanship while working flawlessly on every device.
Design Features:
- Visual Showcase – Large, beautiful photos displaying completed projects and product details
- Easy Navigation – Clean, intuitive layout helping visitors find exactly what they need
- Mobile-Optimized – Perfect experience whether customers browse on phone, tablet, or computer
- Fast Loading – Optimized for speed so customers never wait
- Clear Calls-to-Action – Simple quote request forms and contact options prominently placed
Service Pages: Room-by-room inspiration galleries showing shutters in living rooms, bedrooms, kitchens, and more, helping homeowners visualize possibilities for their own spaces.
Comprehensive SEO Strategy
1. Fixed the Foundation (826 Technical Issues Resolved) We completely overhauled the website’s technical infrastructure:
- Fixed all broken links and errors
- Optimized every page for search engines
- Improved site speed and performance
- Made the site mobile-friendly
- Set up proper indexing so Google could find all pages
Result: 0% → 100% SEO Health Score
2. Created Valuable Content (25+ Expert Guides) We wrote comprehensive articles targeting what customers actually search for:
- “Best Energy Saving Window Blinds for Your Home”
- “How Energy Efficient Window Coverings Reduce Utility Bills”
- “The Ultimate Guide for Homeowners in Charleston”
- “Top Reasons to Invest in Custom Window Treatments”
- Plus 20+ more helpful guides covering plantation shutters, motorized treatments, smart home integration, and more
Each article provides genuine value (2,500-4,000+ words) answering real customer questions.
3. Built Authority Across the Web
- Published content on 14 high-authority platforms to build credibility
- Distributed 3 strategic press releases about their services
- Optimized their Google Business Profile with professional photos and regular updates
- Created consistent presence across all major search platforms
4. Targeted High-Value Keywords We focused on terms customers actually use when searching:
- Motorized Window Treatments (8,000 monthly searches)
- Custom Blinds & Shades (7,300 monthly searches)
- Exterior Window Shutters (4,500 monthly searches)
- In-Home Window Consultation (4,700 monthly searches)
- Smart Home Window Coverings (4,300 monthly searches)
The Results
Technical Transformation
Before → After
- SEO Score: 0% → 100%
- Technical Problems: 826 → 0
- Healthy Pages: 1 → 10
- Site Structure: Broken → Optimized
Every page now loads fast, looks beautiful, and ranks in search engines.
Search Rankings: Dominating the Market
Charleston Custom Shutters achieved #1 rankings across major search platforms for their core services:
Service CategoryRankingMonthly SearchesCustom Blinds & Shades#17,300Exterior Window Shutters#14,500In-Home Window Consultation#14,700Smart Home Window Coverings#14,300Motorized Window Treatments#28,000Bahama Exterior Shutters#24,000
What This Means: When customers search for these services on Google, ChatGPT, or other platforms, Charleston Custom Shutters appears at the top. AI systems reference them 11-20% of the time—meaning 1 in every 5-10 searches mentions Charleston Custom Shutters.
Local Visibility (November 2025)
Google Business Profile Performance:
- 266 Impressions – Appeared in local searches 266 times
- 14 Website Visits – People clicked through to see their work
- 1 Direct Call – Customer called directly from Google listing
- Consistent Daily Activity – Regular engagement throughout the month
Content Success
25+ Published Articles All comprehensive guides (2,500-4,000+ words) now ranking and driving traffic:
- Educating customers early in their research
- Establishing Charleston Custom Shutters as the local expert
- Generating leads 24/7 without ad spend
Clean Brand Reputation
- 60% Positive Recognition – AI platforms associate the brand with quality services
- 0% Negative Mentions – No negative sentiment across any platform
- Strong Authority – Recognized across all major search engines and AI systems
Business Impact
Lead Generation
- Transformed from invisible online to consistently generating organic leads
- Website visits and phone calls coming directly from search
- Customers arrive pre-educated from reading their helpful content
Market Position
- #1 visibility for core services
- Competitors can’t match their content depth or technical excellence
- Built sustainable advantage that compounds over time
Long-Term Assets
- Beautiful website that showcases their work 24/7
- 25+ evergreen articles continuing to attract customers
- #1 rankings that drive leads without ongoing ad costs
- Clean digital reputation building trust before first contact
Why It Worked
1. Fix the Foundation First You can’t build on a broken foundation. We fixed 826 technical problems before doing anything else. Once the website worked properly, everything else fell into place.
2. Beautiful Design Matters A stunning website that showcases craftsmanship builds trust immediately. When customers land on the site, they see quality before reading a single word.
3. Helpful Content Wins Instead of just promoting services, we created genuinely useful guides that answer real customer questions. People found the content helpful, shared it, and Google rewarded it with top rankings.
4. Multiple Channels Multiply Results Website + Google Business Profile + published articles + press releases = visibility everywhere customers look. When Charleston Custom Shutters appears consistently across all platforms, it builds credibility and trust.
5. Target What People Actually Search We focused on keywords with 4,000-8,000+ monthly searches where customers have clear intent to buy. High volume + buying intent = qualified leads.
Client Testimonial
“We’ve had a great experience working with the Best Fit Digital team. The owner is very accessible and does a terrific job of understanding our goals and executing a plan to achieve them.”
Todd – Owner of Charleston Custom Shutters
What You Get
This case study shows what’s possible when you combine beautiful web design with smart SEO strategy:
The Bottom Line:
- Beautiful website that showcases your work
- 100% technical SEO health so Google can find you
- Content that educates customers and ranks #1
- Presence everywhere customers search
- Leads coming in without ad spend
Charleston Custom Shutters went from invisible to dominating their market. We can do the same for your business.
About Best Fit Digital
We’re a boutique digital marketing agency in Baltimore/Columbia, Maryland specializing in web design, SEO, paid advertising, and lead generation for service-based businesses.
What Makes Us Different:
- Month-to-month contracts (no long-term commitments)
- Small team means you’re a partner, not a number
- Transparent reporting on actual results
- 10+ years of experience with home service businesses
- Proven track record: websites from $4,995-$8,995, SEO starting at $1,995/month
We Work With: HVAC companies, plumbers, electricians, contractors, legal firms, and other service businesses ready to dominate their local market.
Ready to Transform Your Digital Presence?
Contact: clinton@bestfitdigital.co
Contact: clinton@bestfitdigital.co
Let’s Build Something Amazing Together
Ready to grow your business? Whether you need a high-converting website, engaging social media, or automated funnels, we’ve got you covered.